Privacy Policy

When you submit an inquiry, reservation, or contact form, we collect the information you provide - typically your name, phone number, email address, stay dates, and any details about your requested property or itinerary.

We also collect limited technical information automatically, such as your IP address, browser type, and the pages you visit, to operate and improve the website.

We use your information to respond to inquiries, process and fulfill reservations, coordinate property access and concierge services, verify eligibility, communicate with you about your stay, and improve our services.

We do not sell your personal information.

We share information only as needed to provide our services - for example, with payment processors, property managers, or concierge partners - and when required by law. Lead and inquiry notifications may be routed to our internal concierge team through secure messaging tools.

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is 100% secure.

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.